Challenge
IKEA faced challenges of having an ineffective loyalty program to help identify their customer offline.
Solution
By using the audience creation tools from Syndatrace, the giant achieved more than 30% repeat customers who returned to the store two or more times within a period of 6 months.
After working with Syndatrace and implementing our personalized promotion features and offline conversion measurements IKEA were able to achieve a 2,500% increase in their online advertising ROI.